Starry Night freezes up when I right-click on an object or use the Internet features (Windows only).The error message is the following: "A required DLL file, WININET.DLL, was not found." When I start Starry Night, I get the following message in a window labeled "ERROR STARTING PROGRAM".I need to use the mouse or keyboard to speed it up again. When I run Starry Night, it will slow down after about 10 seconds if I am not doing anything.I get an error message when I try to run Starry Night Pro.General Run-Time Problems - Problems with the way the program runs.I own Starry Night Basic / Backyard / Deluxe.Are updates free to owners of an earlier version of Starry Night Pro?.How do I find out if I have the latest version of Starry Night Pro?.Updates/Upgrades - Updating to the latest version of Starry Night Pro, or upgrading from/to another version of Starry Night.How do I open the Starry Night files mentioned in the book Starry Night Companion?.My questions aren't answered in the manual or this FAQ.Support - Where to turn for more help with the program.When I try to install the program, I get a "General Protection Fault" error message.When I attempt to install Starry Night Pro using the "Custom Install" option with the Hubble databases selected, the installation aborts with the message: "Setup cannot open the source file "D:\SN\STARRY NIGHT PRO DATA\GSC(12-13).SSD.".When I try to install the program, I get an "Unhandled Exception" error message. ![]() Do I need to remove them before I install Starry Night Pro? I already have Starry Night Basic/Beginner/Backyard/Deluxe on my computer.Installation Problems - Installing Starry Night Pro on your computer.How do I retrieve my registration number? I want to move my copy of Starry Night Pro to a new computer.How do I register my copy of Starry Night Pro?.Where do I find my registration number for the program?.Registration Number - Questions about the Starry Night Pro registration number.Why doesn't my Starry Night registration number work? I am trying to install QuickTime, and it asks me to enter a registration number.I get an error message when I try to install QuickTime.When I install QuickTime, what type of installation should I choose?. ![]()
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